Cityogini endeavors to provide the best quality of the product and customer service.
PRIVACY AND SAFETY
We respect your right to privacy. At Cityogini, we collect only the information necessary for us to complete your order or to contact you regarding the status of your order. The information we collect includes your name, email address, shipping address, and billing address.
• We do not store your credit card or online bank account information.
• We do not and will not rent or sell your name or personal information
COLLECTION of PERSONAL INFORMATION:
We collect "personal" information from you when you provide it to us. For example, if you purchase a product from us, we may collect your name, mailing address, telephone number and email address. If you sign up to receive a newsletter, we will collect your email address. If you take advantage of special services offered by us, we may collect other personal information about you. We use your personal information for internal purposes such as processing and keeping you informed of your order.
Additionally, we use this Order Information to:
- Communicate with you;
-Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services through email if you subscribe to our promotions.
DISCLOSURE of PERSONAL INFORMATION:
Under no circumstances do we rent, trade or share your PII that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure. Otherwise, however, we will not disclose your name, address and other information which identifies you personally to any third party without your consent. We reserve the right to collect general demographic and other anonymous information that does not personally identify you. This information is not associated with your personally identifiable information and cannot be linked to you personally. However, in case of a situation wherein we are obliged to comply with law or a statutory obligation or a legal process, we would be compelled to provide information about a customer.
Please feel free to reach out to us using our Contact Form for Whole Sale inquiries.
- Credit / Debit Cards
- Offline Payments
- Google Pay
SHIPPING & RETURNS
We are currently shipping to all green, orange and red zones in India curently. As per government orders, containment zones may not be serviceable as of now.
We will deliver your order within 14 days depending on your location . We will strive hard to ensure your order reaches you as soon as possible. However,expect a little delay due to the current COVID-19 precautionary restrictions and we request your patience for the same.
You will receive updates when the product is dispatched
RETURN,EXCHANGE AND CANCELLATION
We haven't sold enough Pieces to formulate a return policy, but we will let you know as soon as we decide its technicalities. Request your understanding.
Sorry, we are also not taking cancellation requests at the moment.